Download general terms and conditions

ARTICLE 1 - Definitions
In these conditions:
Entrepreneur: the natural or legal person who offers products and / or services to consumers at a distance;
Consumer: the natural person who does not act in the exercise of profession or business and enters into a distance contract with the entrepreneur;
Distance contract: an agreement whereby, within the framework of a system organized by the entrepreneur for distance selling of products and / or services,
up to and including the conclusion of the agreement only one or more techniques for distance communication are used;
Technology for distance communication: means that can be used for closing
of an agreement, without the consumer and trader being in the same place at the same time;
Cooling-off period: the period within which the consumer can make use of his right of withdrawal;
Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;
Day: calendar day;
Transaction duration: a distance contract with regard to a series of products and / or services, the supply and / or purchase obligation is spread over time;
Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that makes future consultation and unaltered reproduction of the stored information possible.In these conditions:
Entrepreneur: the natural or legal person who offers products and / or services to consumers at a distance;
Consumer: the natural person who does not act in the exercise of profession or business and enters into a distance contract with the entrepreneur;
Distance contract: an agreement whereby, within the framework of a system organized by the entrepreneur for distance selling of products and / or services,
up to and including the conclusion of the agreement only one or more techniques for distance communication are used;
Technology for distance communication: means that can be used for closing
of an agreement, without the consumer and trader being in the same place at the same time;
Cooling-off period: the period within which the consumer can make use of his right of withdrawal;
Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;
Day: calendar day;
Transaction duration: a distance contract with regard to a series of products and / or services, the supply and / or purchase obligation is spread over time;
Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that makes future consultation and unaltered reproduction of the stored information possible.

ARTICLE 2 - Identity of the entrepreneur
Joëlla Alfons
Waltastate 11, 7608 XL Almelo
Tel. +31 (0) 6 348 99 269
E-mail address: info@joellanailsbeauty.nl
VAT identification number: NL198830324B01
Chamber of Commerce: 58240896

ARTICLE 3 - Applicability
1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract that has been established between the entrepreneur and the consumer.
2. Before the distance contract is concluded, the text of these General Terms and Conditions is made available to the consumer. If this is not reasonably possible, before the distance contract is concluded,
indicate that the general terms and conditions can be viewed by the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer.
3. If the distance contract is concluded electronically, in derogation from the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available electronically to the consumer.
in such a way that it can be easily stored by the consumer on a durable medium. If this is not reasonably possible, before the distance contract is concluded,
indicate where the general terms and conditions can be observed electronically and that they will be sent free of charge at the request of the consumer by electronic means or otherwise.
4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply mutatis mutandis and the consumer may, in the event of conflicts of
general terms and conditions always invoke the applicable provision that is most favorable to him.

ARTICLE 4 - The offer
1. If an offer is of limited duration or subject to conditions, this will be explicitly stated in the offer.
2. The offer contains a complete and accurate description of the offered products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. As the entrepreneur
using images these are a true reflection of the offered products and / or services. Obvious mistakes or errors in the offer do not bind the entrepreneur.
3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.
This concerns in particular:
- the price including taxes;
- the possible costs of delivery;
- the manner in which the contract will be concluded and which actions are necessary for this;
- whether or not to apply the right of withdrawal;
- the method of payment, delivery or execution of the agreement;
- the period for accepting the offer or the period for adhering to the price;
- the level of the tariff for distance communication if the costs of using the technique for distance communication are calculated on a basis other than the basic rate;
- if the agreement is filed after the conclusion, how this can be consulted for the consumer;
- the way in which the consumer can obtain information about the undesirable actions he or she wishes to take before concluding the contract, as well as the way in which he can rectify these before the contract is concluded;
- the languages ​​in which, in addition to Dutch, the contract can be concluded;
- the minimum duration of the distance contract in case of an agreement that extends to the continuous or periodic delivery of products or services.

ARTICLE 5 - The contract
1. Subject to the provisions of paragraph 4, the agreement is concluded at the moment of acceptance by the consumer of the offer and the fulfillment of the corresponding conditions.
2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed, the
consumer dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and he will ensure a secure web environment. If the consumer
pay electronically, the entrepreneur will take appropriate security measures.
4. The entrepreneur can - within legal frameworks - inform whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a sound conclusion of the agreement
distance. If the entrepreneur based on this investigation has good reasons not to enter into the agreement, he is entitled to refuse an order or request, motivated or to attach special conditions to the execution.
5. With the product or service the entrepreneur will send the following information in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium:
a. the visiting address of the business location of the trader where the consumer can go with complaints;
b. the conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. the information about existing service after purchase and guarantees;
d. the information included in article 4 paragraph 3 of these conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement;
e. the requirements for terminating the agreement if the agreement has a duration of more than one year or is indefinite.
6. If the entrepreneur has committed himself to supplying a series of products or services, the provision in the previous paragraph only applies to the first delivery.

ARTICLE 6 - Right of withdrawal
When delivering products:
1. When purchasing products, the consumer has the option to terminate the contract without giving any reason for at least fourteen days. This period starts on the day after receipt of the product by or on behalf of the consumer.
2. During this period, the consumer will handle the product and packaging carefully. He will only unpack or use the product to the extent that is necessary to assess whether he wishes to keep the product. If he
of his right of withdrawal, he will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable and
clear instructions.
When delivering services:
3. When providing services, the consumer has the option to terminate the contract without giving any reason for at least fourteen days, starting on the day of entering into the agreement.
4. In order to make use of his right of withdrawal, the consumer will focus on the reasonable and clear instructions provided by the entrepreneur with the offer and / or at the latest with the delivery.

ARTICLE 7 - Costs in case of revocation
1. If the consumer exercises his right of withdrawal, the costs of returning the goods are at the most.
2. If the consumer has paid an amount, the entrepreneur this amount as soon as possible, but no later than 30 days after the return or cancellation, refund.

ARTICLE 8 - Exclusion of right of withdrawal
1. If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the contract.
2. Exclusion of the right of withdrawal is only possible for products:
a. that have been created by the entrepreneur in accordance with the specifications of the consumer;
b. that are clearly personal in nature;
c. which can not be returned due to their nature;
d. that can spoil or age quickly;
e. the price of which is subject to fluctuations in the financial market on which the entrepreneur has no influence;
f. for loose newspapers and magazines;
g. for audio and video recordings and computer software of which the consumer has broken the seal.
3. Exclusion of the right of withdrawal is only possible for services:
a. regarding accommodation, transport, restaurant or leisure activities to be performed on a certain date or during a certain period;
b. the delivery of which commenced with the express consent of the consumer before the reflection period has expired;
c. regarding betting and lotteries.

ARTICLE 9 - The price
1. During the period mentioned in the offer, the prices of the offered products and / or services will not be increased, except for price changes due to changes in VAT rates.
2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no influence, with variable prices. This bondage
fluctuations and the fact that any mentioned prices are target prices are stated in the offer.
3. Price increases within 3 months after the conclusion of the contract are only permitted if they are the result of statutory regulations or provisions.
4. Price increases from 3 months after the conclusion of the contract are only permitted if the entrepreneur has stipulated this and:
a. they are the result of statutory regulations or stipulations; or
b. the consumer has the authority to cancel the agreement by the day on which the price increase takes effect.
5. The prices stated in the offer of products or services are exclusive of VAT.

ARTICLE 10 - Conformity and Guarantee
1. The entrepreneur warrants that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and / or usability and the information on the date on which the
agreement existing statutory provisions and / or government regulations.
2. An arrangement offered by the entrepreneur, manufacturer or importer as a guarantee does not affect the rights and claims that the consumer can make in respect of a shortcoming in the fulfillment of the obligations of the entrepreneur vis-à-vis the entrepreneur.
assert on the grounds of the law and / or the distance contract.

ARTICLE 11 - Delivery and execution
1. The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
2. The place of delivery is the address that the consumer has made known to the company.
3. With due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders expeditiously but no later than 30 days, unless a longer delivery period has been agreed. If the
delivery is delayed, or if an order can not or only partially be executed, the consumer receives notification of this no later than one month after placing the order. In that case, the consumer has the right
to terminate the contract without penalty and the right to any compensation.
4. In case of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount that the consumer has paid as soon as possible but no later than 30 days after termination.
5. If delivery of an ordered product proves to be impossible, the entrepreneur will endeavor to make a replacement article available. The delivery will be communicated in a clear and comprehensible manner at the latest at the time of delivery
article is delivered. For replacement items right of withdrawal can not be excluded. The costs of return shipment are for the account of the entrepreneur.
6. The risk of damage and / or loss of products is up to the moment of delivery to the consumer at the entrepreneur, unless expressly agreed otherwise.

ARTICLE 12 - Duration transactions
1. The consumer may at any time terminate an agreement that has been concluded for an indefinite period with due observance of the agreed cancellation rules and a notice period of no more than one month.
2. A contract that has been entered into for a definite period has a maximum term of two years. If it has been agreed that the distance contract will be extended if the consumer is silent, the agreement will be continued
as a contract for an indefinite period and the notice period after continuation of the agreement will be a maximum of one month.

ARTICLE 13 - Payment
1. Insofar as not later agreed, the amounts owed by the consumer must be paid within fourteen days after delivery of the good or in case of an agreement to provide a service, within 14 days after issuance of this agreement concerning documents .
2. When selling products to consumers, a prepayment of more than 50% may never be stipulated in general terms and conditions. If payment in advance is stipulated, the consumer can not assert any rights regarding the execution of the order or service (s), before the stipulated advance payment has taken place.
3. The consumer has the duty to report inaccuracies in provided or stated payment details to the entrepreneur without delay.
4. In the event of default by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer beforehand.

ARTICLE 14 - Complaints procedure
1. The entrepreneur has a well-publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
2. Complaints about the execution of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects.
3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.

ARTICLE 15 - Disputes
1. Only Belgian law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply.

ARTICLE 16 - Additional or deviating provisions
Additional provisions or deviating from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable medium.

ARTICLE 17 - Inspection and correction of data and privacy
1. The consumer's data are stored in different data files. The consumer can inspect the stored data and requests for a correction of the data on simple request.
2. The personal details of the consumer are stored using current security techniques to ensure the confidentiality of the data.

ARTICLE 18 - Modification of the general terms and conditions
1. Amendments to these terms and conditions shall only take effect after they have been published in the appropriate manner, on the understanding that in case of applicable changes during the term of an offer the most favorable provision for the consumer will prevail.

Diploma
Concluded with a diploma recognized by our brand or with a certificate.

Training duration and training costs
The duration of training is indicated per course on the website of Joëlla Nails. The training costs consist of lesson fees, costs for the teaching package are separate. The tuition fees apply to the relevant program for the indicated number of teaching hours. In addition to tuition fees, exam fees and other costs (such as materials and books) may be payable. The lesson fees and other costs are indicated per course and / or in an applicable customized offer from Joëlla Nails.

Exams
The tuition fee includes exam fees. In the case of a re-exam, additional costs will be calculated which will be announced in advance.

Registration
Registration for a course through the registration form means indicating serious interest in following a course from Joëlla Nails. Upon receipt of a registration or registration for information meeting or information contact is made for further information. A registration for open day / evening or information is free of obligation. An enrollment for a program leads to an agreement to which the general conditions are subject to training.

Enrollment for a course
Registration for a course can be done by a paper registration form or by accepting an offer made by us. By signing the paper registration form you commit yourself to take the signed course and pay the training costs due. You have a reflection period of 7 working days for this agreement within which you can cancel free of charge via email or registered letter. If a third party (for example an employer or parent) is going to pay the training costs, this third party must also sign the enrollment in default of which the course participant remains liable for the training costs.
Your registration is only definitive if the registration form (fully completed and signed) has been received by us and the registration fee of € 100, - with us on the account NL30 RABO 0331 7859 78 Joëlla Nails & Beauty, state your first and last name, start date and type of education. This amount is then deducted from the total invoice for your training. If canceled, the registration fee will expire.

Exemptions
The student can submit a reasoned request for exemption, for assessment by Joëlla Nails. On the basis of an exemption granted, we will make a revised proposal for training costs for each student.

Payment
On the basis of a signed offer or registration, the student or client receives an invoice. This invoice must be paid no later than 2 weeks before the start of the training. In case of staggered payment, only applicable for basic training nail stylist, the teaching package, the 1st day of classes must be paid at the latest 2 weeks before the start of the training per bank / greenhouse. In case of late payment, interest and costs are due. It is possible that the student is suspended from the program as a result of repeated non-payment until the arrears including interest and costs have been paid and until there is a reasonable opportunity to resume the course. Suspension does not lead to suspension of student payment obligations on the basis of a normally not suspended training.
Invoices from Joëlla Nails must be paid within 2 days of receipt.

Cancellation scheme
Cancellation of the course can only be done by registered mail addressed to Joëlla Nails, Waltastate 11, 7608 XL in Almelo. If you cancel up to 28 days before the first day, 10% of the tuition fee is due to Joëlla Nails. If you cancel up to 14 days before the first day of classes, 20% of the course fees will be due to Joëlla Nails. In the event of cancellation within 14 days before the first day of the course, 50% of the course fees will be due to Joëlla Nails. Upon termination by the student after the start of the training all training costs are due. The above regulation does not apply to courses of up to 4 half-days. Enrollment for courses up to 4 half-days can not be canceled. The entire amount remains due. In case of cancellation, the registration fee always lapses.

Logout
If you are unable to participate in a training day, you must indicate this no later than 15 working days before the start of the training day.
If you are unable to attend or are not present during one of the training days or if you register too late, we are obliged to charge the costs of the tuition fee at € 99.00 per day and / or you can not claim refund. You must re-register for this training day, if applicable, and reimburse the corresponding tuition fee for this day.

Course planning and force majeure
Joëlla Nails reserves the right to offer a reasonable alternative if a degree program is over or under- registered at a later date (6 months at the latest). The student will be informed about this in good time. If, due to a limited number of registrations or force majeure, a particular program can not start within six months, Joëlla Nails reserves the right to cancel the training, as a result of which the agreements resulting from registration will expire. Registered students will be informed of this in time. Joëlla Nails is not liable for damage as a result of force majeure or under-registration.

Books and teaching materials
Joëlla Nails provides books and course materials to course participants after receiving the relevant amount.
Copyright applies to teaching materials that are respected by the course participant and third party (employer or otherwise) by making no copies of it or publishing the contents without the permission of Joëlla Nails.

Prices
All this subject to printing errors or changes. We reserve the right to change prices, content of packaging, colors and to replace products.

Liability
Joëlla Nails is not liable for the consequences of treatments before, during or after training or for the incorrect use of products. The use of nail styling products can cause a hypersensitivity reaction or allergy in some people such as redness, itching, the development of vesicles for which we assume no liability. In these cases, immediately discontinue use and possibly change to another method. In addition, consult your doctor. Asthma patients are more likely to be hypersensitive. In case of pregnancy, you should first consult your doctor. Joëlla Nails does not accept any liability for this, nor for the financial aspects or, if necessary, achieving or not achieving returns or turnover resulting from the activities or the absence thereof.

Advice
Wearing a face mask, nitrile gloves as well as the use of an extraction system are recommended while working as a nail stylist. Read the instructions for use and the warning on nail products. Do not use products for professional use on the skin and follow the instructions for use.

Trade name and registration
Joëlla Nails & Beauty is registered at the Chamber of Commerce, number 58240896.

Complaints
Complaints can at all times be addressed in writing to Joëlla Nails, in relation to Joëlla Alfons, Waltastate 11, 7608 XL Almelo.

PRIVACY DECLARATION
This is the privacy statement of Joëlla Nails. Safety and privacy are of paramount importance to us. In order to guarantee your privacy, Joëlla Nails always acts in accordance with the Personal Data Protection Act. Joëlla Nails is distributor in Almelo of various high-quality brands of nail products. In the webshop you can go for acrylic and gel, but also related products such as care products and nail art articles.

Security
Joëlla Nails ensures an appropriate degree and form of security of your personal data. Only those persons designated by Joëlla Nails for this purpose, within the framework of the duties assigned to them, have access to your personal data.

Collected (personal) data
If you purchase products from us and / or you register for the services of Joëlla Nails, we require certain information from you. Depending on the desired relationship with Joëlla Nails, the following (personal) data are collected and processed:
- First and last name
- Sex
- Address data
- Phone number
- E-mail address and website
- Company Name
- VAT number
- Bank details

Purposes
Joëlla Nails does not collect or use information for purposes other than the purposes described in this privacy policy, unless we have obtained your consent in writing.

Communication
When you send e-mails or other messages to us, we may keep these messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on a secure Joëlla Nails server. We will not combine this information with other personal information we have.

Storage period
Joëlla Nails stores personal data as long as this is necessary for the cooperation between the parties.

Database
In the AVG, a database may only contain data that is absolutely necessary for the purpose for which the database is set up. Joëlla Nails works with a database with the details of relations, customers and potential customers. All our target groups can view their own data at any time and change them if necessary. You can contact us via: info@joellanailsbeauty.nl.

Suppliers
In order to be able to carry out our work as optimally as possible, we work together with suppliers. Joëlla Nails never provides more than strictly necessary data for the exercise of her task. The execution of these tasks always takes place on behalf of our customers.

Cookies
The website of Joëlla Nails uses cookies that are stored on your computer by your browser. The website uses cookies to improve the user-friendliness and performance of the website. With the help of cookies, we ensure that you do not always receive or need to enter the same information when you visit our site. Cookies make surfing the site a lot nicer.

Documents and files
For sharing larger files with our customers, Joëlla Nails uses the services of WeTransfer and / or Dropbox. If you do not want us to share your files with those involved via these services, you can indicate this via:
info@joellanailsbeauty.nl.

Taking note of your data
You can view your own details at any time and change them if necessary. You can contact us via: info@joellanailsbeauty.nl. For specific questions about our privacy statement, please contact us via: info@joellanailsbeauty.nl.

Disclaimer
The content of this website and other expressions of Joëlla Nails on the internet has been compiled with the utmost care. Nevertheless, it is possible that information published by Joëlla Nails is incomplete and / or incorrect. The information on the website is regularly supplemented and / or adapted.
Joëlla Nails reserves the right to make any changes with immediate effect and without any (prior) notification.
This privacy statement can be changed at any time. These changes will be announced on this page.

 



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